After-Sales Support

AMC and AERB Services

Keep your imaging systems at peak performance with our Annual Maintenance Contracts and navigate AERB compliance with expert guidance.

4 hrs
Emergency Response SLA
300+
Active AMC Contracts
98%
Uptime Guarantee
50+
Certified Engineers

Annual Maintenance Contract

Comprehensive equipment care plans

  • Preventive Maintenance (PM) visits quarterly or biannual
  • Emergency breakdown support with 4-hour response SLA
  • OEM-grade spare parts sourcing and management
  • Calibration and performance qualification reports
  • Operator refresher training sessions
  • Online remote diagnostics where applicable

AMC Coverage Tiers

Basic

PM visits only

Standard

PM + emergency calls

Comprehensive

Full coverage incl. parts

AERB Compliance Assistance

End-to-end regulatory support

  • AERB license application for new installations
  • Annual renewal of existing AERB licenses
  • Site shielding design and compliance review
  • AERB inspection scheduling and escort
  • Radiation safety officer documentation support
  • Corrective action response drafting

Penalty Avoidance

Operating without valid AERB license can result in fines up to Rs. 5 Lakhs and equipment seizure. Let our experts keep you compliant.

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